FAQ
Frequently Asked Questions
How much does it cost to replace an HVAC system?
The price can range based on brand and efficiency. The national average for a basic replacement is $7,500-$12,000.00.
What is the average life of a HVAC system?
The Department of Energy recommends replacing your HVAC system after 10 years for maximum efficiency. Some newer units may last up to 15 years, so be sure to check when yours was installed and ask a professional how long it should last.
What happens during HVAC maintenance?
For heating maintenance we have a 44 point inspection form that will be utilized & documented on every heat maintenance. For AC maintenance we have a 40 point inspection form that will be utilized & documented on every AC maintenance.
What is the average cost of a furnace repair?
The average cost of a furnace repair is around $289.00. For a free estimate, give us a call at 731-424-5348!
What can cause a furnace to stop working?
- Thermostat Not Set to On
- Circuit Breaker Flipped
- Clogged Air Filter
- Access Panel to Furnace Not On Properly
- Dirt or Other Things Blocking Furnace Air Flow
- Burners Are Not Clean
- Furnace Not Lubricated Properly
- Bad Limit Switch
How do you diagnose a furnace problem?
Clean or replace air filter, troubleshoot thermostat problems — replace batteries if necessary, set thermostat to heat and at a higher temperature than the current room temperature check electrical panel for blown fuses or tripped breakers and make power switch near furnace is flipped on. If this does not resolve your issue then call us to resolve the issue.
Why is my heat pump not blowing hot air or stop working?
A dirty air filter is one of the most common causes of a heat pump not blowing hot air. As you probably know, an air filter is a little device inside your heat pump system whose job is to filter out dust, allergens, and other pollutants that come from the outside air.
How are the sizing capacities of heating and cooling systems measured?
Heating and cooling systems are sized according to their tonnage. One (1) ton equals 12,000 BTU/H. Residential systems can range from 1 to 5 tons. Sizing HVAC equipment is very important in determining your ultimate levels of comfort, cost and energy use.
What size HVAC system should I have?
To determine what size HVAC unit works best for your home, it’s important to know what type of heating or cooling system you currently have installed. If you are unable to identify what your current HVAC system is, then here are some general guidelines on what size unit is most often used for what type of heating or cooling.
How is the efficiency of heating and cooling equipment measured?
It is calculated by dividing the cooling power provided by an AC per hour by the number of watts of electricity consumed. The measurements obtained during the hottest day of the season are normally used to calculate the EER of an air conditioner.
How can I increase the efficiency and life of my home’s heating and cooling systems?
- Adjust Your Thermostat Settings
- Pay Attention to Curtains and Blinds
- Clear Your Condensate Drain Line
- Seal Air Leaks and Insulate Your Home
- Clean Around the Condenser Unit
- Unblock Indoor Vents
- Schedule Preventative Maintenance
What Our Clients Are Saying
We needed heat on a cold Saturday morning. They got right on it.
Prompt, courteous, professional, friendly.
CW and Kentucky techie were fair and square. Turn key for me. Rich
We had to replace an antiquated HVAC system for our home, and our neighbor recommended this team. We interviewed them... read moreWe had to replace an antiquated HVAC system for our home, and our neighbor recommended this team. We interviewed them and accessed them as the real deal. For any HVAC work you need doing, the Jackson Heating and Air Team do it right the first time. read less
I came home one evening to a very hot house, the thermostat read 85 degrees. I called Jackson Heating... read moreI came home one evening to a very hot house, the thermostat read 85 degrees. I called Jackson Heating and Air Conditioning to come out. They were out within 20 minutes and got me going. Mr. Barry and his team are professional, prompt and well trained. I will not use anyone else, and recommend you use them as well. read less
We just moved to Jackson and the heater on our new house went down on New Years Day. Called JHAC... read moreWe just moved to Jackson and the heater on our new house went down on New Years Day. Called JHAC and he came right out and was actually able to get the part that afternoon and get our heat going again. 5 star service for sure. read less
We had no heat and called Jackson Heating & Air Conditioning. Barry White was at our home within 30 minutes.... read moreWe had no heat and called Jackson Heating & Air Conditioning. Barry White was at our home within 30 minutes. He repaired our unit and we had heat again in just a little over an hour. Service was outstanding. read less
The best HVAC company in Tennessee!
Very Professional And Courteous Answered Any Questions We Had And Didnt Try To BS His Way Into Getting Business And... read moreVery Professional And Courteous Answered Any Questions We Had And Didnt Try To BS His Way Into Getting Business And There MemberShip Club is Alot Of Perks And Rewards OverAll Very Pleased read less
Quick and great response time...Professional. ..
Barry is outstanding and one-of-a-kind. You won’t be disappointed with their work and service. Always attentive, honest, and friendly.
Thank you so much for coming out so quickly today on July 4th to fix our unit!!! Our house is... read moreThank you so much for coming out so quickly today on July 4th to fix our unit!!! Our house is cooling off and we are so thankful!! You saved us from having to get a hotel room since I’m almost 8 months pregnant and we also have a 14 month old. Thank you again!! read less
Great service, expertise, and customer service!
If you want to be taken care of, Barry White is the one to call!!
Excellent service
Since my equipment was just installed last week I wont comment on that. but as far as service. They... read moreSince my equipment was just installed last week I wont comment on that. but as far as service. They showed up on time, got right to work despite the rain and got my new unit installed just before a major cold freeze. I plan on always using these guys. read less
These guys are the very, very best! They have taken care of our heating and air conditioning systems for... read moreThese guys are the very, very best! They have taken care of our heating and air conditioning systems for about nine years, and have been at it as a business for decades! You will not be disappointed with Jackson Heating and Air Conditioning.Michael Dennis, Ph.D. read less
I don't remember the last time I had such a positive experience from a Company! Two days ago I woke... read moreI don't remember the last time I had such a positive experience from a Company! Two days ago I woke up to very cold temperatures in the middle of the night, and discovered that my heating unit was not working. I called first thing in the morning and they were there by 11 AM to check out the unit.Long story short, but the problem warranted replacement, so after a very thorough process of measuring my home in order to pick the right unit for my house they scheduled the installation for a few days later, however they knew I was off work for a few days due to the holiday and would not be available on the day they wished to install, so they reworked their schedule and showed up the next day on New Years Eve and worked hard to get it all installed right away (including new gas lines and a new water heater which I had installed as well)They were very professional, always explaining everything they were doing, always took care to wear booties when entering the home to protect my floors and were very fair, fast, and efficient.So far the performance of my new equipment is working great and I couldn't be more pleased, thanks for such a great job, I will be a customer for years to come! read less
We greatly appreciate Barry and all the other folks at Jackson Heating & Air. They always do us a... read moreWe greatly appreciate Barry and all the other folks at Jackson Heating & Air. They always do us a good job, prices are very fair, they are most courteous and skilled at their trade. On and on we could go. We recommend Jackson Heating & Air very highly and often mention them to our friends.Sincerely, Andy & Trisha Harwood read less
We have used Jackson Heating and Air for over 20 years. Wouldn't even consider changing to someone else! Great people... read moreWe have used Jackson Heating and Air for over 20 years. Wouldn't even consider changing to someone else! Great people to work with! So glad we have the Gold Contract as we needed some repairs done on our unit and it cost us $0.00!!! read less
Barry White and the people of Jackson Heating & Air have always gone over and above in all the dealings... read moreBarry White and the people of Jackson Heating & Air have always gone over and above in all the dealings I have had with them. When you have a problem, you can depend on them to solve it. read less
We pay Jackson Heating & Air a small monthy fee and they come out twice a year before time to... read moreWe pay Jackson Heating & Air a small monthy fee and they come out twice a year before time to use the A/C and heating unit and get them cleaned, serviced and ready for use. They let us know when it's time for service and we don't have to remember to get it done. . Cotten's love Jackson Heating and Air. They give back generously to the community. read less
They did good work. They worked well with what we needed. They helped work around our budget. They were friendly.... read moreThey did good work. They worked well with what we needed. They helped work around our budget. They were friendly. They worked well around our schedule and got the work done in quick time. I would definitely recommend them for all your heating and cooling needs. read less
Jackson heating & air took great care of me today. Sean and Shane are some stand up guys, and will... read moreJackson heating & air took great care of me today. Sean and Shane are some stand up guys, and will be who I recommend to my friends for sure! read less
Our unit went out several months ago. It was 30yrs old and down for the count. Jackson Heating... read moreOur unit went out several months ago. It was 30yrs old and down for the count. Jackson Heating & Air Conditioning replaced it quickly, professionally and at a reasonable cost. We have been pleased with lower JEA bills ever since. Today we had our first preventative maintenance. The technician, Nathan, was on time, professional and courteous. I was impressed by everything the check up included. We’ve had other companies in the past that would come clean (hose out grass, dirt etc) and check leaks. I can’t recall one that was longer than maybe 30 min. Nathan not only removed panels to clean and inspect but even went under the house to check ducts. Glad we signed up for the maintenance plan. read less
New resident in the area. The owner BW White came out to do my service. He found the problem quickly... read moreNew resident in the area. The owner BW White came out to do my service. He found the problem quickly and had the part on hand. He even took showed me to worn out component and went through his diagnostic with the voltmeter. After that we chit-chatted about life, family and business for 15 minutes. Great guy great service. I signed up for they service plan program immediately! read less
Our central heat and air unit went out over the holiday weekend. It was a really hot dayThey installed a... read moreOur central heat and air unit went out over the holiday weekend. It was a really hot dayThey installed a standby unit within an hour of my phone call that worked until they delivered the new unit a few days later. They were very professional and the unit is working well.* * * Update June 29, 2018Our c,h and air unit was not cooling properly and was running much longer than normal to keep it close to cool enough.John Brown ( yes, its his real name) came and thoroughly checked the unit. He cleaned the large intake and that fixed the problem. They could have over charged us but they did not. In fact that service was free because we are members of their service club.Competent and good people..... read less
The folks at Jackson Heating & Air that I have dealt with (Barry, Ryan and Tonya) have all exceeded expectations.... read moreThe folks at Jackson Heating & Air that I have dealt with (Barry, Ryan and Tonya) have all exceeded expectations. Ryan came out to check out an issue with my system as well as install a new thermostat. When an issue arose the next day, through no fault of mine or Ryan's, Barry stated he could have someone there when I could be there, no matter what time. Ryan came back out that afternoon and quickly had the issue resolved. Jackson Heating & Air treats their customer in a way that most have forgotten, and for that they get a KUDOS!...If your heating or cooling system needs to be checked out or needs service give them a call, you won't be disappointed! read less
jackson heating and air has always done a great job for me. have always come when i needed them ,... read morejackson heating and air has always done a great job for me. have always come when i needed them , even on the week-ens. they appreciate their customers and take care of them. have great employees, especially jeremy. always does great work and is always on time. read less
Boy are we glad that we found Jackson Heating!!! We had been noticing a squealing noise in the furnace... read moreBoy are we glad that we found Jackson Heating!!! We had been noticing a squealing noise in the furnace for some time. We have been in the house for over 5 years and never had someone out. I found Jackson's website and decided to schedule an appointment for them to fix the noise and give us a good old once over on the furnace. Well, the technician came out to the house and he had this fancy camera system that he put in the furnace. I could see what was deep inside the furnace and I could not believe my eyes when we saw a huge rusted hole right in the furnace. The technician mentioned that this part is the part that holds all the bad gases like carbon monoxide. When he mentioned that, I just about fainted because my daughter had recently complained about headaches. We asked them how soon they could replace the furnace and he answered with exactly what I wanted to hear...today. We had the new furnace installed and we were so relieved that this potential disaster was averted by Jackson's amazing camera. Oh and I talked to my neighbor who had just replaced his furnace too, and asked him how much he paid. I just smiled when he told me he paid $800 more than me 🙂 read less
These people were saviors this past holiday weekend! When the furnace goes out and you have out of town... read moreThese people were saviors this past holiday weekend! When the furnace goes out and you have out of town guests, you want it fixed fast and that is what Jackson Heating and AC did! We called and there was someone at our home in just a few hours. He got the furnace operating quickly and our wonderful long weekend with our family was not ruined! The repair was also very reasonably priced. Thank you Jackson Heating and AC, you have a customer for life! read less
I was so impressed with the Jackson Heating and Air Conditioning. We have a summer home in Jackson...on one of... read moreI was so impressed with the Jackson Heating and Air Conditioning. We have a summer home in Jackson...on one of the warmest days of the year we came back to our home to discover our air conditioning was not working. We called Jackson and they promptly sent over a technician, our air conditioning was working again within a very short time frame (thankfully!). The technician was very friendly and professional, as was the receptionist when we initially called. I will be using Jackson for any future heating/air needs and will definitely recommend them to friends and family. read less
They replied immediately to my need of a PTAC unit that needed fixed. They arrived within 20 minutes. Diagnosed and... read moreThey replied immediately to my need of a PTAC unit that needed fixed. They arrived within 20 minutes. Diagnosed and fixed in 30 minutes! Absolutely will call if ne read less
Great service and honest dependable staff
Downtown Ricky Brown
A professional trader deserves to be praised and recommended. Mrs. Christina Robert’s Crypto trading company is tested and trusted to... read moreA professional trader deserves to be praised and recommended. Mrs. Christina Robert’s Crypto trading company is tested and trusted to be a brilliant, tremendous, and outstanding forex trading expert. She is an experienced account manager who is so Hardworking and dedicated to her work. I started my investment last month I have been getting my profit and had it withdrawn to my Bitcoin wallet. I have been enjoying massive trading signals that enable her to earn magnificent through the Stock Market. You can contact Christina Fx on;
WhatsApp: +1 (667) 290-5245
Email: christinarobert178@gmail.com read less
Excellent work and reasonable prices. I recommend them for any remodeling, carpentry, electrical, plumbing or heating and air. I am... read moreExcellent work and reasonable prices. I recommend them for any remodeling, carpentry, electrical, plumbing or heating and air. I am very satisfied with the work they did for me and my family. read less
Great response time on a late monday afternoon. Very patient and very quick. Would absolutely recommend and use again
They are a very caring company and very honest with there business and they will treat you right, and very respectful.
Mr White was very courteous and professional. He was eager to make sure our plumbing needs were addressed. Glad to... read moreMr White was very courteous and professional. He was eager to make sure our plumbing needs were addressed. Glad to be a Silver Club Member of Jackson Heating and A/C!! read less
Found the problem, fixed it quickly.
I always have an excellent experience with Jackson Heating and Air! They are friendly and do excellent work. I... read moreI always have an excellent experience with Jackson Heating and Air! They are friendly and do excellent work. I highly recommend them! read less
Came home from work and my home unit was blown hot air. I immediately called Jackson Heating & Air, I... read moreCame home from work and my home unit was blown hot air. I immediately called Jackson Heating & Air, I had a problem and they came with a solution. I highly recommend their team for your heat and air problems. I have air .Stellar Performance!! read less
A/C went out on a Saturday and Shane fixed it in the pouring rain with a smile on his face.... read moreA/C went out on a Saturday and Shane fixed it in the pouring rain with a smile on his face. Amazing customer service!! I will continue to use them and recommend them to anyone in the future! read less
Great response time on a late monday afternoon. Very patient and very quick. Would absolutely recommend and use again
They are a very caring company and very honest with there business and they will treat you right, and very respectful.
Mr White was very courteous and professional. He was eager to make sure our plumbing needs were addressed. Glad to... read moreMr White was very courteous and professional. He was eager to make sure our plumbing needs were addressed. Glad to be a Silver Club Member of Jackson Heating and A/C!! read less
Found the problem, fixed it quickly.
I always have an excellent experience with Jackson Heating and Air! They are friendly and do excellent work. I... read moreI always have an excellent experience with Jackson Heating and Air! They are friendly and do excellent work. I highly recommend them! read less
Came home from work and my home unit was blown hot air. I immediately called Jackson Heating & Air, I... read moreCame home from work and my home unit was blown hot air. I immediately called Jackson Heating & Air, I had a problem and they came with a solution. I highly recommend their team for your heat and air problems. I have air .Stellar Performance!! read less
A/C went out on a Saturday and Shane fixed it in the pouring rain with a smile on his face.... read moreA/C went out on a Saturday and Shane fixed it in the pouring rain with a smile on his face. Amazing customer service!! I will continue to use them and recommend them to anyone in the future! read less
They replied immediately to my need of a PTAC unit that needed fixed. They arrived within 20 minutes. Diagnosed and... read moreThey replied immediately to my need of a PTAC unit that needed fixed. They arrived within 20 minutes. Diagnosed and fixed in 30 minutes! Absolutely will call if ne read less
Great service and honest dependable staff
Downtown Ricky Brown
A professional trader deserves to be praised and recommended. Mrs. Christina Robert’s Crypto trading company is tested and trusted to... read moreA professional trader deserves to be praised and recommended. Mrs. Christina Robert’s Crypto trading company is tested and trusted to be a brilliant, tremendous, and outstanding forex trading expert. She is an experienced account manager who is so Hardworking and dedicated to her work. I started my investment last month I have been getting my profit and had it withdrawn to my Bitcoin wallet. I have been enjoying massive trading signals that enable her to earn magnificent through the Stock Market. You can contact Christina Fx on;
WhatsApp: +1 (667) 290-5245
Email: christinarobert178@gmail.com read less
Excellent work and reasonable prices. I recommend them for any remodeling, carpentry, electrical, plumbing or heating and air. I am... read moreExcellent work and reasonable prices. I recommend them for any remodeling, carpentry, electrical, plumbing or heating and air. I am very satisfied with the work they did for me and my family. read less
They did good work. They worked well with what we needed. They helped work around our budget. They were friendly.... read moreThey did good work. They worked well with what we needed. They helped work around our budget. They were friendly. They worked well around our schedule and got the work done in quick time. I would definitely recommend them for all your heating and cooling needs. read less
We needed heat on a cold Saturday morning. They got right on it.
Prompt, courteous, professional, friendly.
CW and Kentucky techie were fair and square. Turn key for me. Rich
Jackson heating & air took great care of me today. Sean and Shane are some stand up guys, and will... read moreJackson heating & air took great care of me today. Sean and Shane are some stand up guys, and will be who I recommend to my friends for sure! read less
We had to replace an antiquated HVAC system for our home, and our neighbor recommended this team. We interviewed them... read moreWe had to replace an antiquated HVAC system for our home, and our neighbor recommended this team. We interviewed them and accessed them as the real deal. For any HVAC work you need doing, the Jackson Heating and Air Team do it right the first time. read less
I came home one evening to a very hot house, the thermostat read 85 degrees. I called Jackson Heating... read moreI came home one evening to a very hot house, the thermostat read 85 degrees. I called Jackson Heating and Air Conditioning to come out. They were out within 20 minutes and got me going. Mr. Barry and his team are professional, prompt and well trained. I will not use anyone else, and recommend you use them as well. read less
We just moved to Jackson and the heater on our new house went down on New Years Day. Called JHAC... read moreWe just moved to Jackson and the heater on our new house went down on New Years Day. Called JHAC and he came right out and was actually able to get the part that afternoon and get our heat going again. 5 star service for sure. read less
We had no heat and called Jackson Heating & Air Conditioning. Barry White was at our home within 30 minutes.... read moreWe had no heat and called Jackson Heating & Air Conditioning. Barry White was at our home within 30 minutes. He repaired our unit and we had heat again in just a little over an hour. Service was outstanding. read less
The best HVAC company in Tennessee!
Very Professional And Courteous Answered Any Questions We Had And Didnt Try To BS His Way Into Getting Business And... read moreVery Professional And Courteous Answered Any Questions We Had And Didnt Try To BS His Way Into Getting Business And There MemberShip Club is Alot Of Perks And Rewards OverAll Very Pleased read less
Quick and great response time...Professional. ..
New resident in the area. The owner BW White came out to do my service. He found the problem quickly... read moreNew resident in the area. The owner BW White came out to do my service. He found the problem quickly and had the part on hand. He even took showed me to worn out component and went through his diagnostic with the voltmeter. After that we chit-chatted about life, family and business for 15 minutes. Great guy great service. I signed up for they service plan program immediately! read less
Our unit went out several months ago. It was 30yrs old and down for the count. Jackson Heating... read moreOur unit went out several months ago. It was 30yrs old and down for the count. Jackson Heating & Air Conditioning replaced it quickly, professionally and at a reasonable cost. We have been pleased with lower JEA bills ever since. Today we had our first preventative maintenance. The technician, Nathan, was on time, professional and courteous. I was impressed by everything the check up included. We’ve had other companies in the past that would come clean (hose out grass, dirt etc) and check leaks. I can’t recall one that was longer than maybe 30 min. Nathan not only removed panels to clean and inspect but even went under the house to check ducts. Glad we signed up for the maintenance plan. read less
Thank you so much for coming out so quickly today on July 4th to fix our unit!!! Our house is... read moreThank you so much for coming out so quickly today on July 4th to fix our unit!!! Our house is cooling off and we are so thankful!! You saved us from having to get a hotel room since I’m almost 8 months pregnant and we also have a 14 month old. Thank you again!! read less
Barry is outstanding and one-of-a-kind. You won’t be disappointed with their work and service. Always attentive, honest, and friendly.
Great service, expertise, and customer service!
If you want to be taken care of, Barry White is the one to call!!
Excellent service
Since my equipment was just installed last week I wont comment on that. but as far as service. They... read moreSince my equipment was just installed last week I wont comment on that. but as far as service. They showed up on time, got right to work despite the rain and got my new unit installed just before a major cold freeze. I plan on always using these guys. read less
Our central heat and air unit went out over the holiday weekend. It was a really hot dayThey installed a... read moreOur central heat and air unit went out over the holiday weekend. It was a really hot dayThey installed a standby unit within an hour of my phone call that worked until they delivered the new unit a few days later. They were very professional and the unit is working well.* * * Update June 29, 2018Our c,h and air unit was not cooling properly and was running much longer than normal to keep it close to cool enough.John Brown ( yes, its his real name) came and thoroughly checked the unit. He cleaned the large intake and that fixed the problem. They could have over charged us but they did not. In fact that service was free because we are members of their service club.Competent and good people..... read less
These guys are the very, very best! They have taken care of our heating and air conditioning systems for... read moreThese guys are the very, very best! They have taken care of our heating and air conditioning systems for about nine years, and have been at it as a business for decades! You will not be disappointed with Jackson Heating and Air Conditioning.Michael Dennis, Ph.D. read less
We have used Jackson Heating and Air for over 20 years. Wouldn't even consider changing to someone else! Great people... read moreWe have used Jackson Heating and Air for over 20 years. Wouldn't even consider changing to someone else! Great people to work with! So glad we have the Gold Contract as we needed some repairs done on our unit and it cost us $0.00!!! read less
I don't remember the last time I had such a positive experience from a Company! Two days ago I woke... read moreI don't remember the last time I had such a positive experience from a Company! Two days ago I woke up to very cold temperatures in the middle of the night, and discovered that my heating unit was not working. I called first thing in the morning and they were there by 11 AM to check out the unit.Long story short, but the problem warranted replacement, so after a very thorough process of measuring my home in order to pick the right unit for my house they scheduled the installation for a few days later, however they knew I was off work for a few days due to the holiday and would not be available on the day they wished to install, so they reworked their schedule and showed up the next day on New Years Eve and worked hard to get it all installed right away (including new gas lines and a new water heater which I had installed as well)They were very professional, always explaining everything they were doing, always took care to wear booties when entering the home to protect my floors and were very fair, fast, and efficient.So far the performance of my new equipment is working great and I couldn't be more pleased, thanks for such a great job, I will be a customer for years to come! read less
We greatly appreciate Barry and all the other folks at Jackson Heating & Air. They always do us a... read moreWe greatly appreciate Barry and all the other folks at Jackson Heating & Air. They always do us a good job, prices are very fair, they are most courteous and skilled at their trade. On and on we could go. We recommend Jackson Heating & Air very highly and often mention them to our friends.Sincerely, Andy & Trisha Harwood read less
Barry White and the people of Jackson Heating & Air have always gone over and above in all the dealings... read moreBarry White and the people of Jackson Heating & Air have always gone over and above in all the dealings I have had with them. When you have a problem, you can depend on them to solve it. read less
The folks at Jackson Heating & Air that I have dealt with (Barry, Ryan and Tonya) have all exceeded expectations.... read moreThe folks at Jackson Heating & Air that I have dealt with (Barry, Ryan and Tonya) have all exceeded expectations. Ryan came out to check out an issue with my system as well as install a new thermostat. When an issue arose the next day, through no fault of mine or Ryan's, Barry stated he could have someone there when I could be there, no matter what time. Ryan came back out that afternoon and quickly had the issue resolved. Jackson Heating & Air treats their customer in a way that most have forgotten, and for that they get a KUDOS!...If your heating or cooling system needs to be checked out or needs service give them a call, you won't be disappointed! read less
We pay Jackson Heating & Air a small monthy fee and they come out twice a year before time to... read moreWe pay Jackson Heating & Air a small monthy fee and they come out twice a year before time to use the A/C and heating unit and get them cleaned, serviced and ready for use. They let us know when it's time for service and we don't have to remember to get it done. . Cotten's love Jackson Heating and Air. They give back generously to the community. read less
jackson heating and air has always done a great job for me. have always come when i needed them ,... read morejackson heating and air has always done a great job for me. have always come when i needed them , even on the week-ens. they appreciate their customers and take care of them. have great employees, especially jeremy. always does great work and is always on time. read less
Boy are we glad that we found Jackson Heating!!! We had been noticing a squealing noise in the furnace... read moreBoy are we glad that we found Jackson Heating!!! We had been noticing a squealing noise in the furnace for some time. We have been in the house for over 5 years and never had someone out. I found Jackson's website and decided to schedule an appointment for them to fix the noise and give us a good old once over on the furnace. Well, the technician came out to the house and he had this fancy camera system that he put in the furnace. I could see what was deep inside the furnace and I could not believe my eyes when we saw a huge rusted hole right in the furnace. The technician mentioned that this part is the part that holds all the bad gases like carbon monoxide. When he mentioned that, I just about fainted because my daughter had recently complained about headaches. We asked them how soon they could replace the furnace and he answered with exactly what I wanted to hear...today. We had the new furnace installed and we were so relieved that this potential disaster was averted by Jackson's amazing camera. Oh and I talked to my neighbor who had just replaced his furnace too, and asked him how much he paid. I just smiled when he told me he paid $800 more than me 🙂 read less
These people were saviors this past holiday weekend! When the furnace goes out and you have out of town... read moreThese people were saviors this past holiday weekend! When the furnace goes out and you have out of town guests, you want it fixed fast and that is what Jackson Heating and AC did! We called and there was someone at our home in just a few hours. He got the furnace operating quickly and our wonderful long weekend with our family was not ruined! The repair was also very reasonably priced. Thank you Jackson Heating and AC, you have a customer for life! read less
I was so impressed with the Jackson Heating and Air Conditioning. We have a summer home in Jackson...on one of... read moreI was so impressed with the Jackson Heating and Air Conditioning. We have a summer home in Jackson...on one of the warmest days of the year we came back to our home to discover our air conditioning was not working. We called Jackson and they promptly sent over a technician, our air conditioning was working again within a very short time frame (thankfully!). The technician was very friendly and professional, as was the receptionist when we initially called. I will be using Jackson for any future heating/air needs and will definitely recommend them to friends and family. read less
